Payment Policy
Last Updated: July 12, 2026
```This Payment Policy explains how payments are displayed, authorized, processed, and refunded for purchases made through Restivioz.com.
Restivioz is operated by Fitzoraz LLC.
```Accepted Payment Methods
```Restivioz accepts the payment methods displayed during checkout. Available options may vary based on the customer’s device, location, order value, and payment provider.
Depending on checkout availability, payment options may include:
- Major credit and debit cards;
- Supported digital wallets;
- Other payment methods clearly displayed during checkout.
A payment method is only available when it appears as an option on the Restivioz checkout page.
```Currency
```Unless otherwise clearly stated, prices on Restivioz.com are displayed and processed in United States dollars (USD).
If a bank or payment provider converts the transaction from another currency, it may apply its own exchange rate or conversion fee. These charges are determined by the customer’s financial institution and are not collected or controlled by Restivioz.
```Pricing and Checkout
```The product price, discounts, shipping charges, taxes, and final order total will be displayed during checkout before payment is submitted.
Restivioz offers free standard shipping on eligible orders delivered within the United States. Any optional expedited or special delivery charge will be clearly displayed before the order is completed.
Restivioz does not intentionally add undisclosed product or handling fees after a customer submits an order.
For additional delivery information, review our Shipping Policy.
```Sales Tax
```Applicable sales tax may be calculated during checkout based on the order, shipping destination, and applicable federal, state, or local requirements.
Any sales tax collected will be shown before the customer completes payment.
```Payment Authorization
```When an order is submitted, the selected payment method may be authorized or charged at checkout or shortly afterward, depending on the payment provider.
An order confirmation does not guarantee final acceptance of an order. Restivioz may review the payment, billing information, shipping address, inventory availability, and order details before fulfillment.
Orders will not be shipped until the required payment authorization has been completed successfully.
```Payment Security
```Payments are processed through secure checkout and third-party payment service providers. Payment information may be handled directly by those providers in accordance with their security procedures, privacy policies, and terms.
Restivioz will never request your complete credit card number, online banking password, or payment security code by email or telephone.
Customers are responsible for keeping their account, device, and payment credentials secure.
For information about how personal information is collected and used, review our Privacy Policy.
```Payment Verification and Fraud Prevention
```To protect customers and Restivioz from unauthorized transactions, an order may be reviewed before it is approved for shipment.
Restivioz may request reasonable verification of:
- The customer’s name and contact information;
- The billing and shipping addresses;
- The payment authorization;
- Other order information needed to confirm the transaction.
Restivioz may place an order on hold, decline it, or cancel it when payment cannot be verified or when there are reasonable concerns regarding fraud, unauthorized use, pricing errors, or order security.
If a canceled order has already been charged, the applicable amount will be refunded to the original payment method.
```Declined or Failed Payments
```A payment may be declined because of insufficient funds, incorrect card information, billing-address differences, transaction limits, security restrictions, or a decision made by the bank or payment provider.
If a payment is declined, customers should:
- Verify the entered payment and billing information;
- Confirm that sufficient funds or credit are available;
- Contact the bank or payment provider;
- Try another payment method shown during checkout.
Restivioz generally cannot override a decline made by a bank, card issuer, or payment provider.
```Pending and Duplicate Charges
```A temporary pending authorization may appear after an order attempt, even when the order was not successfully completed.
Pending authorizations are controlled by the customer’s bank or payment provider and normally disappear after the provider completes its processing.
If you believe you were charged more than once for the same order, contact Restivioz and provide the order number and the dates and amounts of the transactions.
Do not send complete card numbers, bank passwords, or security codes when requesting assistance.
```Promotional Codes and Discounts
```Promotional codes must be entered and successfully applied during checkout before the order is submitted.
Unless otherwise stated, promotional offers cannot be combined, exchanged for cash, transferred, or applied retroactively to completed orders.
Discounts are subject to the eligibility requirements, product restrictions, usage limits, and expiration terms disclosed with the applicable promotion.
Restivioz may correct or cancel a promotion that was published with a clear technical, pricing, or typographical error, subject to applicable law.
```Order Changes and Cancellations
```To request an order change or cancellation, contact support@restivioz.com as soon as possible.
Restivioz cannot guarantee that an order can be changed or canceled after it has entered fulfillment, a shipping label has been created, or the package has been transferred to the carrier.
If an order has already shipped, the customer must follow the process in our Return & Refund Policy.
```Refunds
```Approved refunds are issued to the original payment method used for the order. Restivioz normally submits an approved refund within 5 business days.
After a refund is submitted, the customer’s bank, card issuer, or payment provider may require an additional 5–10 business days to post the funds to the account.
Restivioz does not control the processing time of external banks or payment providers.
Return eligibility and refund conditions are explained in our 90-Day Return & Refund Policy.
```Chargebacks and Payment Disputes
```Customers should contact Restivioz Customer Support before opening a payment dispute so that we have an opportunity to review and resolve the issue.
Filing a chargeback does not automatically cancel an order, stop a shipment, or replace the requirements of the applicable return process.
Restivioz may provide the payment provider with relevant order records, tracking information, customer communications, refund records, and proof of delivery when responding to a dispute.
Nothing in this section limits a customer’s rights under applicable law or the rules of their payment provider.
```Billing Information
```Customers are responsible for providing complete and accurate billing information during checkout.
Incorrect billing information may cause a payment to be declined, delayed, or placed under additional review.
The business name or payment descriptor shown on a bank statement may include Restivioz, Fitzoraz LLC, or the name used by the applicable payment processor.
```Payment Policy for International Customers
```Restivioz currently accepts orders for delivery within the United States. International delivery is not currently offered through Restivioz.com.
For complete shipping coverage information, review our Shipping Policy.
```Contact Restivioz
```For questions about a payment, billing issue, refund, or order charge, contact:
- Email: support@restivioz.com
- Phone: +1 (601) 207-6628
- Business Hours: Monday–Friday, 8:00 AM–4:00 PM EST
When contacting us, include your full name, order number, email address used during checkout, and a brief explanation of the issue.
```Business Information
``` Fitzoraz LLCDoing Business as Restivioz
732 S 6th ST, STE N
Las Vegas, NV 89101
United States
Email: support@restivioz.com
Phone: +1 (601) 207-6628
```Related Policies
``` ```Policy Updates
```Restivioz may update this Payment Policy when available payment methods, checkout procedures, business operations, or legal requirements change.
Revised terms will be posted on this page with an updated “Last Updated” date.
```